Expertise
Major US City (Confidential Client via Channel Partner)
Who We Are & What We Do
ETE was retained by a client that had an existing relationship with a major US City. The electric utility serving this city had recently implemented a new billing system that resulted in widespread and sustained billing errors. Despite significant challenges obtaining utility billing data for this client, ETE was able to collate and organize utility bills for hundreds of accounts and create a taxonomy of issue types. ETE’s findings included specific patterns of billing and metering errors occurring within certain time windows. ETE also found widespread suboptimal rate assignments, chronic estimated meter reads, zero use meters, misapplication of retail supplier charges, and incorrect meter multipliers with total identified issues having a cost impact of nearly one million dollars. ETE provided comprehensive documentation for each identified issue to the client.
As a dedicated Tariff Specialist at ETE, Julianne harnesses her enthusiasm for data analysis and meticulous attention to detail to deliver support to the firm’s consultants. Her responsibilities include maintaining complete, up-to-date historical datasets and compiling data to drive insightful consultant analyses and deliverables. Before joining ETE, Julianne served as a Transmission Analyst at New Leaf Energy, where she honed her skills in constructing datasets and conducting in-depth market and policy analyses within the renewable energy sector. Julianne holds a B.A. in Economics and Environmental Analysis & Policy, complemented by an M.S. in Energy and Environment, both earned from Boston University, equipping her with a strong foundation to excel in her field.